Something that I am in constant awe about is how people deal with challenges. Everyone has their own coping mechanisms, and I find it fascinating to watch people as they try and figure out solutions. It's equally entertaining to step in at the right time with an offer of a solution and see if they choose to implement it or not.
My current boss decided that my computer would be given to a co-worker and that I would start to use one of the big, beautiful Mac's that the graphic design team work on. The computer comes with wireless mouse and keyboard, which requires bluetooth to be installed and enabled in order for the wireless items to pair and sync with the computer. I watched the IT guy switch my old computer with the new one and retrieve my emails from the server. So far, so good.
He then tried to pair the keyboard and mouse. They were both blinking, which meant they were searching for each other, but the little screen that is supposed to pop up to ask you if you want them to sync with the Mac didn't appear. It was then that I had a suspicion, but I kept it to myself because I figured he knew what he was doing.
Four hours and a very angry boss later, I suggested that perhaps the unit did not have bluetooth installed. My boss was furious that the process was taking so long and told me that all of the Mac's had been purchased at 'the same time with the same stuff inside them'. Exact words. I nodded and went back to my magazine.
After countless troubleshooting attempts, numerous online forums, and a brief but tense meeting, I managed to point out that there was no bluetooth. Clicking on the 'About this Mac' proved I was right.
Silence.
A flurry of confusion. How can that be? How did the previous employee use the computer with the keyboard and mouse if there is no bluetooth? We all saw her use it?!
Those are all very good questions. I have a theory as to the answer.
Magic.
What else could it be? I can't figure it out and neither can anyone else here. It's a bit of a mystery. Every now and again I am reminded that we don't always have the answers and that some things just are. Like knowing who is on the phone the instant it rings. Or buying your partner flowers 'for no reason'. Magic does exist; it just goes by different names for different people.
Sometimes, just asking the question is enough of an answer.
1 comment:
So awesome that you're blogging again! And about magic, no less. Oddly enough, these magical beings exist at my workplace too - except we sometimes call them dummies :)
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